Welcome to Cybtel! We appreciate you choosing our WiFi calling app for your international communication needs. To ensure uninterrupted service, it's crucial to keep your Cybtel balance topped up. Here's a step-by-step guide on how to recharge and manage your Cybtel balance:
Recharging Options:
1. Debit/Credit Card:
Open your Cybtel app.
Navigate to the "Recharge" section in the menu by clicking on the hamburger icon.
Select the "Debit/Credit Card" option.
Enter the amount you wish to recharge and press ‘Next’.
Next you can choose ‘Pay with Card’ or ‘Pay with Google Pay’.
Now follow the on-screen instructions to complete the transaction.
2. Voucher Recharge:
Navigate to the "Recharge" section in the menu by clicking on the hamburger icon.
Choose the "Voucher" option.
Enter the voucher code in the designated field.
Confirm the code and enjoy your recharged balance.
Managing Your Cybtel Balance:
1. Check Balance:
On your Cybtel app, go to the hamburger icon to go to the menu.
Now you will see right below your profile information the ‘Balance’ section, it will show you the current balance that you have in your account..
2. View Detailed Reports:
Navigate to the "Recharge" section in the menu by clicking on the hamburger icon.
Go to the ‘Report’ selection.
Here, you can view detailed reports of all your previous recharges, including dates, amounts, and transaction IDs.
Additional Tips:
Auto-Recharge: Consider enabling the auto-recharge option to ensure your balance never runs out. Set a threshold, and your account will be automatically topped up when it falls below that limit.
International Calls and DID Numbers: Explore the features of making international calls and obtaining DID numbers. These options can be found in the respective sections of your Cybtel account.
Should you encounter any issues or have questions, feel free to reach out to our customer support team. We are here to assist you 24/7.
Thank you for choosing Cybtel for your communication needs. Stay connected, stay global!