FAQ

What is call forwarding
Call forwarding, or call diversion, is a feature that redirects an incoming call on your CYBTEL app to another destination, which may be, for example, a mob...
Tue, 8 Dec, 2020 at 12:18 PM
When should I use call forwarding?
With call forwarding, you’ll never miss a call. If you are expecting a call on your CYBTEL app or virtual number and you’re not able to answer or you’re off...
Tue, 8 Dec, 2020 at 12:18 PM
How do I use call forwarding?
You can control call forwarding from the app by going to settings and then to the call forwarding settings. 
Tue, 8 Dec, 2020 at 12:19 PM
What is a voicemail?
Voicemail is a method of storing voice messages electronically for later retrieval by intended recipients. Callers leave short messages and all recorded me...
Tue, 8 Dec, 2020 at 12:20 PM
How much does it cost to make a call with CYBTEL?
We offer great rates around the world. Our rates are the same regardless of the country you're calling from. Rates are based on the country you'r...
Tue, 8 Dec, 2020 at 12:21 PM
Do call rates ever change?
Yes, rates do occasionally change. Sometimes, international internet calls can fluctuate in price. 
Wed, 9 Dec, 2020 at 3:02 PM
How much does it cost to send SMS with CYBTEL?
Our SMS rates are really competitive and it doesn’t matter where you’re sending it from – only where you’re sending it to.
Tue, 8 Dec, 2020 at 12:23 PM
Do SMS rates ever change?
Yes, they do occasionally fluctuate.
Tue, 8 Dec, 2020 at 12:23 PM
What is “Pay as You Go” credit?
Pay as You Go” credit allows you to call and text any destination worldwide by purchasing credits, as you need them. This credit will never expire as long a...
Tue, 8 Dec, 2020 at 12:38 PM
What is calling plan?
A calling plan is suitable for heavy users who need to call a specific destination. A calling plan offers you a certain number of minutes to the country or ...
Tue, 8 Dec, 2020 at 12:38 PM