FAQ

How can I close my CYBTEL Account?
We hope you’ll enjoy using CYBTEL, but if you decide it’s not for you – we’ll be sad to see you go. There are no contracts or cancellation penalties, so you...
Tue, 8 Dec, 2020 at 11:21 AM
What is caller ID?
Caller ID or caller identification is the number that appears on your friends’, family members’ and business contacts’ phone when you call them. 
Tue, 8 Dec, 2020 at 12:03 PM
What caller ID will appear when you make a call?
By default, the phone number that you used to subscribe to CYBTEL will appear as your caller ID. 
Tue, 8 Dec, 2020 at 12:04 PM
Can I change my caller ID?
Yes, you can set the caller ID to be your phone number, keep it private, or if you have a virtual number then you can set it to show up instead of your pers...
Tue, 8 Dec, 2020 at 12:05 PM
What is the character limit for a single SMS (text message)?
A SMS message is usually limited to 160 characters if it is written using Latin-based characters. If you’re using a non-Latin script, such as Arabic, then t...
Tue, 8 Dec, 2020 at 12:06 PM
Can I send an SMS in any language?
Of course, you can just remember that your character limits change according to the language you’re using: 160 for Latin-based scripts and 70 for non-Latin.
Tue, 8 Dec, 2020 at 12:08 PM
What is a virtual number?
A virtual number (also referred to as a DID number) is a telephone number that can be forwarded to voice-over-IP. When you purchase your CYBTEL virtual numb...
Tue, 8 Dec, 2020 at 12:09 PM
Why should I use a virtual number?
With CYBTEL virtual numbers, you are no longer tied to a phone number from your area code. You can choose any available international virtual number from an...
Tue, 8 Dec, 2020 at 12:12 PM
Can I forward calls from a virtual number to a landline or mobile number in any country in the world?
Yes, this function allows you to forward calls from your virtual number to a landline or mobile phone, without the need for a PC, internet, or VoIP. You can...
Tue, 8 Dec, 2020 at 12:15 PM
How do you charge call-forwarding fees?
When you buy a virtual number and forward it to a landline or mobile number, you only pay for termination fees. The termination fees are charged on a per mi...
Tue, 8 Dec, 2020 at 12:17 PM