FAQ

What should I do if I lost my phone?
You need to have access to receive SMS to the resisted phone number with CYBTEL, then download CYBTEL App from the store and enter your mobile number. Then,...
Wed, 9 Dec, 2020 at 2:27 PM
How can I use the Voice Mail feature in Cybtel App?
To enable Voice Mail, select ‘Settings’ from the Menu.  Now click on the ‘Call Forwarding’ option, wherein you can enable the ‘Voice Mail Forwarding’.  O...
Tue, 2 Aug, 2022 at 1:58 PM
Can a CYBTEL account expire?
Yes, CYBTEL accounts expire after six months of inactivity. If you’d like to keep it active just make a call, send an SMS, make a credit transfer or buy som...
Tue, 8 Dec, 2020 at 11:21 AM
How can I Recharge my Cybtel Account?
You can recharge your Cybtel account in any of the two easy ways: ● Recharge using Debit/Credit Card ● Recharge using a Voucher Code From the Settings, Ta...
Tue, 30 Aug, 2022 at 3:30 PM
How can I close my CYBTEL Account?
We hope you’ll enjoy using CYBTEL, but if you decide it’s not for you – we’ll be sad to see you go. There are no contracts or cancellation penalties, so you...
Tue, 8 Dec, 2020 at 11:21 AM
How can I use Call Forwarding in Cybtel App?
From the Settings, tap on the ‘Call Forwarding’.  Now, enable the ‘Forward to GSM Call’ option by entering the desired GSM PSTN number.  All incoming cal...
Tue, 2 Aug, 2022 at 2:11 PM
What is caller ID?
Caller ID or caller identification is the number that appears on your friends’, family members’ and business contacts’ phone when you call them. 
Tue, 8 Dec, 2020 at 12:03 PM
How can I Backup my Chat in Cybtel App?
From the Settings, Select ‘Chats’ option and Tap on ‘Chat Backup’. Now link your Google Drive to Cybtel App by signing in, if it is not linked already. Y...
Tue, 2 Aug, 2022 at 2:18 PM
What caller ID will appear when you make a call?
By default, the phone number that you used to subscribe to CYBTEL will appear as your caller ID. 
Tue, 8 Dec, 2020 at 12:04 PM
How can I delete my chat in Cybtel App?
From the Settings, Select ‘Chats’ option and Tap on ‘Clear Chat’. Select ‘OK’ to clear all chats.
Tue, 2 Aug, 2022 at 2:21 PM