FAQ

What is CYBTEL
Getting started with CYBTEL could not be easier. Just sign up for an account, purchase your first credits, and get calling. Your account connects directly t...
Wed, 9 Dec, 2020 at 2:18 PM
How does CYBTEL works?
Using CYBTEL is easy. You can sign up for your free account, download the app (Android, iOS, Huawei) and sign up there. Once you have your account setup, pu...
Wed, 9 Dec, 2020 at 2:40 PM
How do I sign to CYBTEL?
You can sign up for CYBTEL for free by downloading the application. You will then be asked to select your country, enter your personal phone number and subm...
Tue, 8 Dec, 2020 at 11:09 AM
Can I use CYBTEL from anywhere?
CYBTEL works as long as you have an internet connection. It doesn’t have to be high-speed, but you do have to be connected. However, the person you’re calli...
Tue, 8 Dec, 2020 at 11:09 AM
What is CYBTEL-to-CYBTEL calling?
CYBTEL-to-CYBTEL calling is also known as free calling or on-net calling. With CYBTEL-to-CYBTEL calling, you can benefit from free calls between fellow user...
Tue, 8 Dec, 2020 at 11:17 AM
How much does it cost to create a CYBTEL Account?
Absolutely nothing, it’s free! 
Tue, 8 Dec, 2020 at 11:17 AM
Can I have more than one account with CYBTEL?
No, we only allow one account per phone number. 
Tue, 8 Dec, 2020 at 11:17 AM
How soon can I start using the service after registration?
You can instantly start using CYBTEL once you’ve registered and verified your account. 
Tue, 8 Dec, 2020 at 11:18 AM
What should I do if I lost my phone?
You need to have access to receive SMS to the resisted phone number with CYBTEL, then download CYBTEL App from the store and enter your mobile number. Then,...
Wed, 9 Dec, 2020 at 2:27 PM
Can a CYBTEL account expire?
Yes, CYBTEL accounts expire after six months of inactivity. If you’d like to keep it active just make a call, send an SMS, make a credit transfer or buy som...
Tue, 8 Dec, 2020 at 11:21 AM